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Performance management for retail automotive groups

You make sure they sell & service cars.
Dual Dash makes it simple.

We connect performance data, coaching, and follow-through in one platform, so managers can develop their people and hit their numbers.

Book a demoSee how it works

The problem

The pressure of the dealership makes it tough to manage proactively.

Data's too late

Leaderboards only give you information after the fact.

1:1s get skipped

Prep takes too long, so you settle for quick updates.

Info is scattered

Projects live on whiteboards and in people's heads.

Goals get lost

Stellar employees aren't sure how to move up.

Performance Management Platform

See who needs help, close the gap, and follow up with Dual Dash

Real-time KPIsPre-prepped 1:1sDaily assigned workFuture growth plans

SCORECARDS

Find problems before month end.

Integrates with Tekion DMS

A leaderboard tells you who’s up and who’s down. Dual Dash shows you where they’re struggling, what’s driving the result, and where performance is trending, so you can coach it while there’s still time to change the outcome.

  • Set benchmarks for every role
  • Trends by person, store, and department
  • Any KPI onto the next 1:1 agenda, straight from the trend

1:1 MEETINGs

Walk into every 1:1 already prepared.

A useful 1:1 takes prep. When you have to pull reports, build an agenda, and hunt down old notes, it’s easy to skip the meeting or settle for a status update. Dual Dash puts the employee’s KPIs, agenda, and previous commitments in front of you, so you can spend the time helping them improve.

  • Agenda pre-filled from KPIs and goals
  • AI notes with suggested action items
  • Nothing lost between meetings

work Plans

Turn the conversation into work that gets done.

The daily work tied to customers gets done. It’s the compliance training, store projects, and promises made in 1:1s that slip when the dealership gets busy. Dual Dash gives each piece of work an owner and shows its progress from backlog to done. Managers can check in without chasing down updates.

  • Work plans for every person, team, and store
  • Tasks with owners and due dates
  • Progress you can see without asking

growth plans

Turn “I want to move up” into a plan.

Maybe your lot tech wants to become a lube tech. Maybe your salesperson wants to become a Used Car Manager. Dual Dash gives them a clear path to start building the skills for that next job while they’re still doing the one they have today.

  • Career direction captured on the profile
  • Skills, success measures, and outcomes
  • Follow-up built into every 1:1

Results

Figures from the floor

When managers manage performance consistently, the numbers move.

Dual Dash gives managers a simple way to see where performance is slipping, coach it, and follow up before the month is over.

18.6%

more new units sold over three quarters, year over year

19.7%

higher reported variable gross in the first quarter, year over year

Customer-reported results (CDJR), compared year over year.

“Best Monthly Service Gross Ever!”
CS

Service Director

Mercedes-Benz dealership
2 rooftops

You don't need another spreadsheet. You need something that works.

See Dual Dash on your own KPIs. 15-minutes, no slides.

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FAQ

What forward-thinking groups ask before they start

Will this add more to my managers' plates?

No. Dual Dash is built for how dealerships actually run — busy, fast-moving, high-pressure. It gives managers a simple structure for accountability and quick coaching check-ins, so they lead smarter, not harder. The weekly 1:1 you should already be running gets shorter, because the agenda is ready before you walk in.

We already have a DMS, a CRM, and a reporting dashboard. Why another one?

They tell you what happened. Dual Dash is what happens after the number: it puts each KPI in a strike zone for the role, preps the 1:1, and keeps the action item with an owner and a due date. Keep your dashboard, your 20 Group composites, and the leaderboard TV on the floor — Dual Dash is the weekly conversation your managers run on top of them.

How is this different from training?

Training teaches skills. Dual Dash helps managers apply them consistently, in the flow of work, so great leadership becomes a habit and performance and retention improve week after week. This is about what happens on the floor, not just in the training room.

How fast will we see impact?

Many groups see measurable improvement in leadership consistency and retention within the first quarter, and stronger margin protection over time. The first wins usually show up in manager feedback: "Now I know exactly how to coach this team."

Will my managers actually use this?

Yes, because it makes their jobs easier. Dual Dash gives them a fast, simple way to anchor accountability and coaching conversations without creating busywork. Most managers stick with it because it saves them time and helps their teams perform.

Which DMS and CRM systems does it work with?

Dual Dash sits on top of your DMS and CRM rather than replacing them, and it isn't tied to one vendor. KPIs come in through integrations or a monthly upload; direct DMS integrations are rolling out store by store, starting with Tekion. Tell us what your rooftops run on and we'll walk through your setup on the demo.

Is this an HR or performance-review tool?

No. Reviews are there if you want them, but the core is the weekly rhythm — scorecard, 1:1, action items — run by your GMs and department managers, not an HR cycle. Keep your HR system for hiring and compliance; Dual Dash runs the floor.

What's required to get started?

We'll help you set up Dual Dash for your stores with clear KPIs and leadership habits. No hardware to install and no IT project: most groups are up and running in a matter of weeks, and managers start seeing value almost immediately.

Still have questions? Email the team and we'll get you an answer.